Privacy Policy
Last updated: 13 August 2026
Claebar Pty Ltd (ABN 78 674 553 185), trading as CLÆBAR, respects your privacy and handles personal information in accordance with applicable Australian privacy law.
Information we collect
We may collect your name, email address, mobile number, service address or postcode, vehicle details, enquiry and membership information, payment status, communications with us, and information about your use of our website. Payment card details are processed by our payment provider and are not stored by CLÆBAR.
How we collect information
We collect information directly from you when you use our website, request an eligibility review, contact us, purchase a membership or request a service. We may also receive information from service providers that support payments, website hosting, analytics, customer communications and service delivery.
How we use information
We use personal information to assess vehicle eligibility, provide quotes and memberships, arrange and deliver services, process and confirm payments, communicate with you, maintain records, improve our website and service, prevent misuse, and meet legal obligations.
Disclosure and service providers
We may disclose information where reasonably necessary to technicians, approved repairers, payment processors, website and technology providers, professional advisers, insurers, regulators or authorities. We do not sell personal information. Some technology providers may store or process information outside Australia. Where practicable, we require providers to handle information securely and consistently with applicable privacy requirements.
Website analytics and advertising
Our website may use cookies, analytics and advertising technologies, including Google and Meta tools, to measure website use and advertising performance. You can manage cookies through your browser and any cookie controls made available on the website.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure.
Access, correction and complaints
You may request access to, or correction of, personal information we hold about you. You may also make a privacy complaint. Contact enquiries@claebar.com.au. We will review your request or complaint and respond within a reasonable period. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, warranty, dispute and fraud-prevention requirements.
Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. The current version will be published on this page.
Contact
Claebar Pty Ltd
ABN 78 674 553 185
Sydney, NSW, Australia